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Information Technology Department Help Desk 

We are the internal computer help desk for the Marlborough Public Schools. If you are experiencing any issues with your school computer or other IT equipment, please use the information below to contact us
 
Best Ways to Contact the Help Desk
 
If you need technical support, these are the best ways to contact the help desk:
When working in a school building use the  Marlborough City Help Desk Ticket Tool
The link is located furthest to the right on the top menu bar of any MPS webpage


Dial 8.3762 and leave a voicemail message including your name, building, room and the nature of your problem

Send Email including your name, building, room and the nature of your problem to  helpdesk@marlborough-ma.gov   

When working outside MPS call 508.460.3762
Email the helpdesk@marlborough-ma.gov
 
IMPORTANT:
If you need technical support, please do NOT……
-          Do NOT call or e-mail a technician directly. The most efficient way to receive support is to call or e-mail the Help Desk. Calling or e-mailing a technician directly can delay the response.
 
-          Do NOT flag down a technician. If a technician is out working on other calls he or she will not be able to drop what they are doing to help you. It is always best to call or e-mail the Help Desk.
 
-          Do NOT have someone else contact the help desk for you. The most efficient way for us to provide technical support is for the user that is experiencing the problem to contact the Help Desk, preferably from the computer in question if applicable.

Location: Lower Level, City Hall.

Staff:

Mark Gibbs IT Director
John Burke Sr. Network Technician
Maple Stolecki Network Administrator
Cynthia Luke Help Desk Technician
Judson Sarty Help Desk Technician
Michael Sayce Help Desk Technician
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